FAQ’s

How do I register on newworld.co.za

To register as a shopper, create a profile. We’ll need your name, e-mail address, a password and at least 1 contact number.

How do I buy an item from newworld.co.za

  1. Find the items you want to buy
  2. You can browse the product categories at the top of our website and use the filters on the top left to narrow down your search or use the Search box top left. Once you find the item you are interested in, click on the item name or image to view the details page.

  3. Add to cart
  4. Once you decided on the item you want to buy click on Add to cart, this will move the product to your shopping cart. You can continue shopping till you found all the items you want. Now click on the shopping are top right or middle left to view your cart. You can now remove or edit quantities of items in your cart.

  5. Check out
  6. To checkout, click on the ‘proceed to checkout’ button in tour cart.

    • Enter your delivery address and personal details.
    • Select a shipping option.
    • Select a payment method.
    • Tick the box agreeing to our terms & conditions.
    • Click ‘place order’ if you are ready to complete the payment process.
    • If you selected Payfast as an payment option you will be taken to the secure Payfast gateway to complete your payment.
    • If you selected Direct bank transfer (EFT) you will be presented with our banking details and instructions on how to complete the EFT payment.
    • Once you completed your payment you will receive an email confirming your order.